Shipping Frequently Asked Questions

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Which shipping carrier do we use?

Our Kayy Vanity products will always be shipped using USPS carrier services. This ensures that products are delivered to our dolls in a timely manner.

How long does shipping take?

Shipping within the US can take 5-7 business days.


You will be emailed a shipment confirmation email along with a tracking number to track the shipment of your package. In some circumstances, this tracking number is not a step by step tracking rather a delivery confirmation.  It is not common, but orders can take up to 14 business days. 

How do I return a product?

Each Kayy Vanity order includes a  pre-paid, pre-addressed postage label to enable customers to return purchased products with little hassel.