Shipping Frequently Asked Questions


Which shipping carrier do we use?

Our Kayy Vanity products will always be shipped using USPS carrier services. This ensures that products are delivered to our dolls in a timely manner.

How long does shipping take?

Shipping within the US can take 5-7 business days.

You will be emailed a shipment confirmation email along with a tracking number to track the shipment of your package. In some circumstances, this tracking number is not a step by step tracking rather a delivery confirmation.  It is not common, but orders can take up to 14 business days. 

How do I return a product?

Each Kayy Vanity order includes a  pre-paid, pre-addressed postage label to enable customers to return purchased products with little hassel.